1. Policy Statement

Universal Consultancy Global Limited is committed to providing and maintaining, so far as is reasonably practicable, a safe and healthy working environment for employees, applicants, visitors, contractors and others who may be affected by our activities. We recognise our responsibilities under the Health and Safety at Work etc. Act 1974 and other applicable health and safety legislation.

2. About Our Business

Universal Consultancy Global Limited provides education consultancy, course information, student recruitment and university application-support services. Our activities are primarily office-based and may also include meetings, events and promotional activities. Universal Consultancy Global Limited is not a university, college, training provider or degree-awarding body.

3. Our Responsibilities

• Provide and maintain a reasonably safe working environment.
• Identify significant workplace hazards and assess relevant risks.
• Take appropriate measures to control identified risks.
• Provide safe equipment and suitable working arrangements.
• Maintain safe access, fire and emergency procedures and appropriate welfare arrangements.
• Record and investigate relevant workplace accidents and incidents.
• Provide appropriate information, instruction and training.

4. Management and Employee Responsibilities

Management has overall responsibility for appropriate health and safety arrangements. Employees must take reasonable care of their own health and safety and that of others, follow reasonable instructions, use equipment properly and report hazards, defects, accidents and incidents promptly.

5. Risk Assessments

We will carry out suitable and sufficient risk assessments where required. These may cover office working, electrical equipment, slips and trips, fire safety, display-screen equipment, manual handling, lone working, events, visitors and other significant risks associated with our activities.

6. Office and Display Screen Safety

We aim to maintain safe, clean and suitable workplaces with appropriate lighting, ventilation, temperature, access and welfare facilities. Employees who regularly use display-screen equipment should arrange their workstations appropriately, take suitable breaks or changes of activity and report workstation concerns.

7. Electrical Safety

Electrical equipment should be suitable for its intended purpose and maintained appropriately. Damaged or unsafe equipment must not be used and electrical sockets or extension leads must not be overloaded.

8. Fire and Emergency Safety

Employees should familiarise themselves with fire exits, escape routes, alarms and assembly points. Fire exits must remain clear, and fire equipment must not be interfered with.

If a fire is discovered:

1. Raise the alarm.
2. Evacuate using the nearest safe exit.
3. Do not delay to collect belongings.
4. Proceed to the assembly point.
5. Call 999 where necessary.
6. Follow instructions.
7. Do not re-enter until authorised.

9. First Aid and Accidents

Appropriate first-aid arrangements will be maintained. Work-related accidents, injuries, significant incidents and relevant near misses should be reported promptly and recorded appropriately.

Where an incident is legally reportable, the company will comply with applicable requirements, including RIDDOR where relevant.

10. Visitors, Applicants and Contractors

We will take reasonable measures to protect visitors and applicants attending premises under our control.

Contractors are expected to work safely and comply with applicable health and safety requirements.

11. Manual Handling and Lone Working

Employees should avoid lifting or moving items beyond their reasonable capability and seek assistance where necessary.

Where lone working presents material risks, proportionate arrangements will be implemented.

12. Smoking, Alcohol and Drugs

Smoking is prohibited in enclosed workplaces in accordance with applicable law. Employees must not undertake work where their ability to work safely is materially impaired by alcohol or illegal drugs.

13. Events and Remote Working

For recruitment events, exhibitions and other off-site activities, appropriate consideration will be given to venue safety, evacuation, equipment, staffing and risks to employees and visitors. Remote workers should maintain a reasonably safe working area and report significant work-related safety concerns.

14. Individual Requirements

Where appropriate, individual circumstances such as pregnancy, disability, temporary restrictions or young-worker status will be considered through appropriate risk assessment and reasonable adjustments.

15. Training, Consultation and Review

Employees will receive health and safety information, instruction or training appropriate to their role. Employees are encouraged to raise safety concerns. This policy will be reviewed periodically and following significant changes, incidents or legal developments.

16. Contact